Privacy policy

1. General

This Privacy Policy explains how smartapp.az collects and processes user data.

2. Legal Basis for Processing

Your personal data is processed in accordance with the legislation of the Republic of Azerbaijan and, where applicable, GDPR requirements.

• Performance of contractual obligations
• Our legitimate interests (platform security, development)
• Compliance with legal obligations
• Your consent

3. Data Collection

We collect the following data when you use smartapp.az:

• Personal identification: Name, surname
• Contact details: Email address, phone number
• Business info: Restaurant/store details, taxpayer info
• Technical data: IP address, browser type, device info
• Usage stats: Your interactions with the platform

4. Data Usage

Collected data is used to:

• Provide and manage platform services
• Offer user support
• Improve the system and develop new features
• Ensure security and prevent fraud
• Fulfill legal obligations

5. Data Sharing

Your data may only be shared with third parties when necessary and under strict security rules:

• Service providers (hosting, email, analytics)
• Payment gateways (only data necessary for the transaction)
• Government authorities when required by law
• With your explicit consent

6. Payment Data Security

smartapp.az does not store your bank card or payment details on our servers.

All payment transactions are processed securely through licensed third-party payment gateways compliant with PCI-DSS standards.

7. Cookies

We use cookies to ensure our site functions properly and to improve user experience.

For more details on how we use and manage cookies, please see our Cookies Policy.

8. Data Retention

Data is retained as long as necessary for the provision of services or as required by law. Once the retention period ends, data is securely deleted or anonymized.

9. User Rights

As a user, you have the right to:

• Access your data
• Request correction of inaccurate data
• Request deletion of data ("Right to be forgotten")
• Object to or restrict data processing
• Request data portability

10. Age Restriction

Our services are not intended for individuals under 18. We do not knowingly collect data from anyone under 18. If discovered, such data will be immediately deleted.

11. Security

smartapp.az applies technical and organizational measures such as encryption and regular security checks to protect your data.

12. Consent and Changes

By using the platform, you agree to this Privacy Policy. Any changes will be published on this page.