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Frequently Asked Questions
How does the 14-day free trial work?
From the moment you sign up with SmartApp, you get full, unrestricted access to QR Menu, POS Register, Kitchen Display System (KDS), Inventory Management, and Real-time Analytics for 14 days completely free. No credit card or upfront deposit required.
Can I change or cancel my plan at any time?
Yes, you can upgrade, downgrade, or pause your subscription directly from your administrative dashboard at any time. Pricing is fully transparent with no hidden cancellation fees.
How secure is my business and financial data?
SmartApp is engineered with enterprise-grade SSL/TLS encryption, automated daily off-site cloud backups, and strict role-based access controls to safeguard your financial reports and customer information.
Do you offer onboarding assistance and technical support?
Yes, our onboarding specialists assist you with digital menu setup, staff training, and hardware configuration (receipt printers, barcode scanners, and kitchen tablets). Our support team is active 7 days a week.
Can I manage multiple venues or restaurant chains?
Yes, SmartApp provides centralized multi-branch control. You can monitor live sales, branch inventories, staff performance, and consolidated financial reports across all locations from a single dashboard.
Which payment methods and integrations are supported?
We support local and international debit/credit cards (Visa, Mastercard), bank transfers, and cryptocurrency payments (Binance Pay / USDT) for seamless and secure checkout.