Cookies Policy

1. What are Cookies and Digital Identifiers?

A cookie is a small data text file placed on your computer, tablet, or mobile device by a web server when you visit an online portal. Cookies allow the website to recognize your browser, persist user sessions, maintain preferred visual display modes, and authenticate secure logins.

In addition to standard cookies, we may utilize browser LocalStorage, SessionStorage, and secure tokens to ensure the real-time functionality of our POS terminal and kitchen order management interfaces.

2. Operational Purposes of Cookie Deployment

smartapp.az deploys cookies and associated browser storage mechanisms for the following key business and technical functions:

• Authenticating registered restaurant managers, chefs, and service staff securely across active sessions
• Preserving your selected interface language (Azerbaijani, English, Russian) and display theme (Dark or Light Mode)
• Monitoring application uptime, load balancer performance, and mitigating brute-force or DDoS security risks
• Aggregating anonymized analytical metrics on platform usability, page navigation speed, and popular features

3. Detailed Classification of Cookies Used

Cookies implemented across our domain are categorized into four standard functional groups:

• Strictly Necessary Cookies: Essential for basic navigation, security authentication, and order processing. The platform cannot function properly without these tokens.
• Functional & Preference Cookies: Store user settings such as selected locale, active restaurant branch, and KDS audio notification volume.
• Performance & Analytics Cookies: Gather anonymous visitor statistics (such as Google Analytics) to assist our engineering team in optimizing server response times.
• Security & Anti-Abuse Cookies: Cloudflare and Turnstile verification tokens used to distinguish human operators from automated malicious bot traffic.

4. Managing and Controlling Cookie Preferences

You have the fundamental right to choose whether to accept non-essential cookies. You can configure your browser preferences to alert you whenever a cookie is set, or to refuse cookies entirely.

Please note that disabling strictly necessary cookies or local storage tokens may prevent you from logging into your administrative dashboard, saving menu modifications, or receiving live KDS sound alerts.

5. Policy Updates and Contact Information

smartapp.az may update this Cookies Policy periodically to reflect technological advancements or legislative changes. The revised policy will become effective immediately upon publication on this page.

If you have any questions or require assistance regarding our use of cookies, please contact our technical support team via the Contact page on smartapp.az.